Training

LABOUR & INDUSTRIAL RELATIONS COURSES

• ESTABLISHING A DISCIPLINED WORKPLACE CULTURE: POLICIES, PROCEDURES, PROCESSES
• LABOUR LAWS AND EMPLOYMENT REGULATIONS IN NIGERIA: IMPLICATIONS FOR LABOUR MANAGEMENT RELATIONS
• TRADE UNIONS AS BUSINESS PARTNERS: IMPROVING EMPLOYEES’ COMMITMENT AND LABOUR MANAGEMENT RELATIONS
• CONFLICT MANAGEMENT

MANAGEMENT COURSES

• MANAGING THE CHANGING COMPOSITION OF TODAY’S WORKFORCE FOR PRODUCTIVITY
• CUSTOMER SERVICE DYNAMICS – A REFRESHER COURSE FOR EMPLOYEES IN THE SALES, MARKETING AND HR FUNCTIONS
• ENHANCING PRODUCTIVITY IN THE WORKPLACE: CREATING A CONDUCIVE ENVIRONMENT FOR BUSINESS GROWTH
• PROJECT MANAGEMENT
• CHANGE MANAGEMENT
• CUSTOMER RELATIONSHIP MANAGEMENT
• BUSINESS ANALYSIS
• COMMUNICATIONS MANAGEMENT
• STAKEHOLDER MANAGEMENT
• PROCUREMENT MANAGEMENT
• QUALITY MANAGEMENT
• LOGISTICS MANAGEMENT
• FACILITIES MANAGEMENT
• MICROSOFT EXCEL
• MICROSOFT WORD